Refund and Returns Policy – Tanvi Creation

1. Introduction

At Tanvi Creation, customer satisfaction is important to us. This Refund and Returns Policy explains how you can return products and under what circumstances refunds may be issued.

2. 3-Day Return Policy

Certain products purchased from Tanvi Creation may be eligible for return within 3 days of delivery. To be eligible for a return:

• The product must be in its original condition, unused, and with all tags attached.
• You must provide proof of purchase, such as the order number or invoice.
• Returns must be requested within 3 days of receiving the product.

To initiate a return, please contact our customer support team. Returns are subject to verification and approval.

3. No Refund Policy

Please note that all sales are final. We do not offer refunds or accept returns for products unless they are defective or damaged during shipping. By completing a purchase, you acknowledge and agree to this policy.

4. Damaged or Defective Products

If you receive a product that is defective, damaged, or incorrect, please contact us within 48 hours of delivery. Include your order details, a clear photo or video showing the issue, and a brief description of the problem. Our team will review your request and provide a solution, which may include a replacement or partial refund, depending on the situation.

5. Process for Returns

To return a product:

• Contact us at +91 8320052526 or tanavikurti@gmail.com to request a return.
• Provide your order details and reason for return.
• Follow the instructions provided by our team to ship the product back to us.

6. Shipping Costs

Customers are responsible for any shipping costs associated with returns unless the product is defective or damaged. Tanvi Creation is not responsible for lost or delayed return shipments.

7. Contact Us

If you have any questions about our Refund and Returns Policy, please reach out to us:

• Phone: +91 8320052526
• Email: tanavikurti@gmail.com
• Website: tanvicreation.online